Comments on: cPanel Backup Software – CP Site Saver Review

By: Terry

Terry — Mon, 28 Apr 2008 12:54:48 +0000

Hi Isaiah, the software was sold to a different company after I wrote this (new links that I haven’t switched in this post yet). I haven’t dealt with the new company since right after the sale, but at that point they were really helpful. How long ago were your problems?

By: Isaiah

Isaiah — Sat, 12 Apr 2008 02:41:30 +0000

I have also had to request a refund, there were some problems with my registration code not working, and they provide NO support what so every (never reply to my emails). If you don’t mind having a worthless demo version then buy this software, otherwise save you money and go some place else.

By: Martha

Martha — Tue, 05 Feb 2008 23:49:59 +0000

Thanks for the review. It helped me to make up my mind between this and another software. I’m picking CP Site Saver!

By: Terry

Terry — Sun, 20 Nov 2005 15:50:59 +0000

Sorry about your comments getting stuck Steve.

SQL errors? Does that happen when you download or do you mean your backups are shooting out sql errors when you try to upload a backup as a test? As for no internet connection – I had to go into my firewall and allow the connection first.

I’m just stumped as to why you’re having problems (especially the sql errors). I’m using this with an armful of domains and several webhosts – haven’t had a snafu yet.

It’s too bad the software didn’t work out for you – but glad to see you found a solution. Getting burnt on having no site backups *is not fun* .

By: Terry

Terry — Sun, 20 Nov 2005 15:39:56 +0000

Steve I can see I’ve got a bunch of your comments trapped in the spam trap. Why I don’t know – can’t see them. But I’ll load them all up and delete all but the latest. Hold on.

By: Steve

Steve — Sun, 20 Nov 2005 14:37:58 +0000

I have requested a refund as the software does not do what it states. SQL errors everywhere, no connection to the internet.

Thanks for your help. Gone with backup daddy for cpanel.

By: Terry

Terry — Sat, 19 Nov 2005 16:17:04 +0000

Also the sales are handled thru Clickbank Steve, which is pretty hardcore about maintaining good sales relations with purchasers.

If you do purchase and then decide you want a refund, here’s the page:

http://www.clickbank.com/cs/cs-inquiry.cgi

One of the options is requesting a refund. I think Clickbank requires its vendors to backup a 30 day refund policy? Or maybe it’s 60 – 90? Can’t remember. Regardless, you do have several days to fiddle and play with it and if you do require a refund, Clickbank is solid IMO.

By: Terry

Terry — Sat, 19 Nov 2005 16:02:48 +0000

Steve the site isn’t fully up. I can tell because I missed out on the $29 price and it was selling for $37 (still a deal from the regular $47 price tag). Also there were a few hundred sold (around 300 or so if I remember correctly).

When I purchased the support page was working and she contacted me within a day about getting the text ads removed from the bottom (I used the support ticket system because I didn’t want to be part of the ad exchange – she offered a tweak to remove it).

I have to say that my experience from beginning purchase, the one support request I had and my use of the software has been great.

If I were you, I’d wait until the support page is loading properly, email her and ask if she’s ready to roll yet. It really looks to me like the site is not back yet and you may have trouble with your download right now (the order fulfillment part may not even be back up yet).

There were only about 300 copies or so sold when I bought (if I recall correctly) and the price was $37 (limited til a certain number of downloads – then was going to be $47). The product and site appear to be *really new*, they may not have been fully launched yet when I stumbled across it.

I would watch and wait for a bit Steve, just to make sure everything is running smoothly again before you spend any $.

By: Steve

Steve — Sat, 19 Nov 2005 15:39:05 +0000

I have just visited the site and its working now. The problem that I have is that there is no support contact. It claims to be $29 with no yearly fee on the page and then when you go to buy it, it comes up as $48. Is this a scam ?

It says there are 62 more available at that price

By: Terry

Terry — Sat, 19 Nov 2005 13:23:15 +0000

Steve here are three screen caps with some false domain info I added:

http://superaff.com/images/example.gif
(add and remove domains for site backups and the second window is for the databases you want backed up)

http://superaff.com/images/example2.gif
(this is where you setup your timed auto backups or do a manual backup)

http://superaff.com/images/example3.gif
(The config section is where you set your backup folder on your computer, number of backups to keep or you can overwrite each backup)

Hope that helps